Privacy Policy

🔒 PRIVACY POLICY

Effective Date: April 28, 2026

This Privacy Policy describes how Balance by Nature LLC (“Company,” “we,” “us,” or “our”) collects, uses, and protects your information when you access our website, register for experiences, or engage in our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name
• Email address
• Any information you voluntarily provide through forms, registrations, or communication

Session Information

• Information shared during sessions (including personal, emotional, or experiential details)
• Session recordings (if applicable)

Payment Information

• Payment details are processed securely through third-party providers
• We do not store full payment information on our servers

2. How We Use Your Information

We use your information to:

• Deliver services, sessions, and programs
• Communicate with you (including confirmations, reminders, and support)
• Send newsletters, updates, and promotional content
• Improve our services and user experience
• Maintain internal records

3. Email Communications

By signing up for any experience, session, or program, you consent to receive emails from us, including:

• Event reminders and confirmations
• Program updates
• Weekly newsletters and relevant offers

You may unsubscribe at any time using the link provided in our emails.

4. Session Confidentiality & Privacy

We take confidentiality very seriously.

• All information shared during sessions is treated as private and confidential
• We do not share personal details, session content, or client identity without your consent, except where required by law
• Session recordings are provided solely for your personal use

For full details on confidentiality practices, please refer to our Terms & Conditions.

5. Testimonials & Anonymized Content

• Testimonials are only shared with your explicit permission
• Approved testimonials may include your first name and last initial only, unless otherwise agreed

For educational and marketing purposes:

• Client experiences may be shared in a fully anonymized format
• Identifying details are removed or altered to protect your privacy

6. Third-Party Platforms

We use trusted third-party platforms to operate our business, including:

• Kajabi (website hosting, forms, and email marketing)
• Zoom (session delivery and recordings)
• Payment processors and platforms, including but not limited to Stripe, PayPal, Venmo, Zelle, and Intuit QuickBooks

These third parties may collect, process, and store your information in accordance with their own privacy policies. We do not control and are not responsible for the data practices of these third parties.

7. Cookies & Tracking Technologies

Our website may use standard cookies and tracking technologies through Kajabi to:

• Enhance user experience
• Analyze website performance
• Improve our services

You can adjust your browser settings to disable cookies if desired.

8. Data Security

We take reasonable steps to protect your personal information.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Data Retention

We retain your information only as long as necessary to:

• Provide services
• Maintain records
• Comply with legal obligations

Session recordings and communications may be stored for your access and our records unless otherwise requested.

10. Your Rights (California Residents)

If you are a California resident, you have the right to:

• Request access to the personal information we hold about you
• Request deletion of your personal information (subject to legal limitations)

To make a request, please contact us at:
info@balancebynature.com

11. Children’s Privacy

Our services are not intended for individuals under the age of 18 without parental or guardian consent.

We do not knowingly collect personal information from minors without such consent.

12. Changes to This Policy

We may update this Privacy Policy at any time.

Any changes will be posted on this page with an updated effective date.

13. Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Balance by Nature LLC
📧 support@balancebynature.com